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Privacy Policy

Healing Home Group, Inc. Privacy Policy

Effective Date: August 1, 2025

Healing Home Group, Inc. (“HHG,” “we,” “our,” or “us”) is committed to protecting the privacy of our donors, supporters, survivors, volunteers, and visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, donation platforms, email lists, and text messaging services.


1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and payment information (when making a donation).

  • Donation Information: Amount, frequency, and method of donation.

  • Communications: Preferences for email updates, newsletters, or text messages.

  • Website Use Data: IP address, browser type, pages visited, and cookies (to improve site functionality).


2. How We Use Your Information

We use your information to:

  • Process and acknowledge donations.

  • Send organizational updates, newsletters, and event invitations.

  • Provide information through our text messaging service, including updates, event reminders, donation opportunities, and survivor support resources.

  • Improve our website, fundraising efforts, and community outreach.

  • Comply with legal obligations and reporting requirements.


3. Text Messaging Service

Consent to Receive SMS/MMS Notifications
By providing your mobile number, you agree that Healing Home Group, Inc. may send you periodic SMS or MMS messages containing, but not limited to, important information, updates, fundraising opportunities, and event reminders.

  • Message and data rates may apply.

  • You will receive up to [expected number, e.g., 4–6] messages per month.

  • You may unsubscribe at any time by texting the word STOP to the Healing Home Group messaging number. You may receive a subsequent message confirming your opt-out request.

  • Though Healing Home Group will never charge you for the text messages you receive, depending on your phone plan, you may see some charges from your mobile provider. Please reach out to your wireless provider if you have questions about your text or data plan.

Privacy Policy for Text Messaging

  • No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.

  • All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


4. How We Share Information

We do not sell or trade your personal information. We may share data only with:

  • Service providers who process donations (e.g., Zeffy, Givebutter, GoFundMe) or send communications (e.g., email and SMS platforms).

  • Legal authorities if required by law.


5. Data Security

We take reasonable measures to protect your personal information through secure servers, encryption, and limited access by authorized staff.


6. Your Choices

  • You may unsubscribe from emails at any time using the link provided.

  • You may opt out of text messages by replying STOP.

  • You may request that we update or delete your personal information by contacting us.


7. Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect personal information from children.


8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.


9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Healing Home Group, Inc.

 Email: Admin@healinghomegroup.org
 Website: healinghomegroup.org